People come to the gym to be able to practice methodically and scientifically, helping to have a sexy physique as well as improve their health.And also because of trust, so people spend time and money to register for training packages at an address or fitness system.
However, the case of PA (Hanoi) "put faith in the wrong place".PA has just accused a training facility in Tay Ho to do business unclear, closed suddenly without announcing that her training was interrupted.And not only PA but also quite a lot of people also encountered problems like PA, some people also lost the 2 -year package at this facility.
Close the door suddenly without a notice
Not to mention the single gym, the fitness systems have many facilities, most will operate in the form of customers who sign a contract with sale to buy a set of sets that suits their needs.You can choose to practice with the coach to increase the efficiency for your training process.
Pa shared that she learned and learned that this Fitness Center had 11 facilities in Hanoi, she contacted the facility in Tay Ho and talked to a Sale name T's name to choose the package for herself.PA decided to buy swimming training package with coach for 2 months worth 5 million.The time when PA registered the package was before Tet (specifically more than 1 month ago), but did not activate immediately.
The chat Pa talks to you selling the name T to agree on the training package and the time of practice.Accordingly, the time when P.A bought a member card was in mid -January.
Pa pressing up: "Just registered to practice more than 1.5 months ago, in February, the report was closed.Without notice from the sale, I have to ask for myself.Texting calls for sale must not actively call the hotline.One person pushed the other person ...".
Pa pressing with himself practicing a few sessions, the facility was closed and did not notice without refund.She arrived at the place to know the establishment paused and had to ask herself to ask people around.
The chat of Pa and her sale named T. She was annoyed because this facility closed without clearly notifying customers.
Switch to another location ... Hygiene is very boring, causing discomfort for the practitioner
After the above incident, PA contacted the hotline of this center, whereby the membership card could rotate the facilities but according to PA, no one was the same, the coach was instructing her because it was too far away.So it is impossible to move to another facility.Even for the customers themselves, the fact that they decide to choose a gym always prioritize a factor that is near the home for convenience, if reluctant to move to another facility will bring many troubles to them..
PA also switched to a different address in Pham Hung but the infrastructure and hygiene here were not good.PA also shared more, she could not reach 11 facilities of this center, so she was still annoyed by the customer service and the sudden closure of Tay Ho facility.
PA shares photos on the hygiene issue of another training facility in this Fitness system when the location of Tay Ho closed without clearly notifying her.
PA's sharing attracts a lot of people interested, and there are some cases that have similar problems.A few other members of Tay Ho campus also spoke:
-"The borrowed to buy a 2 -year card for children, the gym closed, added an apology and slow feedback about the customers' questions. "
- "I still remember the first day of buying the card, I asked the sales staff that you came at this hour, usually the other rooms will be very crowded but my room is absent? Is this absent from this?I still closed the card and 30/1/2024 room stopped operating, my card was left until 7 months to end".
What is the status of Fitness in Tay Ho?
When entering the page of Tay Ho campus, the post still revolves around the services as well as the training packages and incentives for customers at this time, but there is no notice about the establishment being temporarily closed.
Photo taken on February 27, 2024 at the page of Tay Ho campus.
On the side of Tay Ho campus, when contacting directly with the hotline here to register the schedule, M (Hanoi) only knew that this facility was temporarily closed, with the reason of having a contract problem with the court.The house should be temporarily closed for 2 months.But when I ask "Is it sure that 2 months later open the door? ", the staff also answered hesitantly"Maybe longer, not sure about the opening time".
Besides, the hotline staff also introduces a few solders at other facilities to guide m to choose the appropriate package, instead of practicing at Tay Ho campus as her original desired.Currently, the customers of this facility are still very urgent, mainly due to the behavior of the place where they have chosen to send gold.Through the "Peeling" posts, they wish to send a warning to those who have or are looking for a place to practice awake, learn carefully to avoid falling into the same situation.